Adventnet ManageEngine ServiceDesk Plus 7.0
Free Version
Publisher Description
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.
Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more.
Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities.
The Free Edition allows a single Technician manage upto 25 Workstations.
About Adventnet ManageEngine ServiceDesk Plus
Adventnet ManageEngine ServiceDesk Plus is a free software published in the Helpdesk & Remote PC list of programs, part of Business.
This Helpdesk & Remote PC program is available in English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese. It was last updated on 27 March, 2024. Adventnet ManageEngine ServiceDesk Plus is compatible with the following operating systems: Linux, Windows.
The company that develops Adventnet ManageEngine ServiceDesk Plus is AdventNet Inc. The latest version released by its developer is 7.0. This version was rated by 3 users of our site and has an average rating of 4.7.
The download we have available for Adventnet ManageEngine ServiceDesk Plus has a file size of 37.75 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2007-11-01 and was downloaded 312 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Adventnet ManageEngine ServiceDesk Plus as malware if the download link is broken.
How to install Adventnet ManageEngine ServiceDesk Plus on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the Adventnet ManageEngine ServiceDesk Plus is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
